FAQ
Shipping Information
What is the standard time of delivery?
We typically dispatch orders within 24 hours, and delivery usually takes 2-5 days after the order is shipped.
How long does shipping usually take?
Our shipping times typically range between 2-5 business days.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Please refer to our shipping policy for specific details.
Can I track my order?
Yes, you can track your order using the tracking number provided in your shipping confirmation email. Alternatively, you can use your phone number or email address that you provided during order placement.
What is the shipping cost?
Shipping costs depend on your location and the size of your order. You can calculate the shipping cost during the checkout process.
My order is delayed, why haven’t I received my order yet?
If your order is delayed, it could be due to courier issues or high order volume. To get an updated delivery date, you can visit the 'My Order' section in 'My Account' or 'My Profile' on the top right corner of the screen.
Product Information
Are your products safe for children?
Absolutely, all our products undergo extensive testing to ensure they meet the highest safety standards for children.
Can you provide more information about the ingredients in your products?
Detailed product information, including ingredients, can be found on each product's page.
Are your products hypoallergenic?
Many of our products are hypoallergenic, but for specific details, please check individual product descriptions.
Are your products cruelty-free, and free from toxins, sulfates, heavy metals, and parabens?
Yes, we do not test our products on animals, and they are free from toxins, sulfates, heavy metals, and parabens. We are committed to cruelty-free practices and safe product formulations.
Why should I avoid products with toxins, and what toxins should I watch out for?
Toxins in cosmetics and other products can have adverse health effects, including cancer and skin issues. It's important to avoid toxins like formaldehyde, 1-4 dioxane, and parabens.Are your products approved by relevant authorities?Yes, our products are tested and approved by INDIA Organic and USDA Organic.
Why should I choose HERBY ANGEL over other brands in the market?
At Herby Angel, we put your child's well-being first by carefully selecting natural ingredients that are safe for them. Our dedication to quality, honesty, safety, and purity makes us stand out from the crowd. We're not just a brand; we're parents too, and we use our products on our own little ones to ensure they're not only safe but also truly effective. We invite you to discover the world of Herby Angel, where we create products that create a safe and loving environment for your munchkins.